Effective Date: Jan 2025
At Home Care Coverages, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website homecarecoverages.com (“Website”), or use any of our services. By accessing our Website or using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect two types of information:
Personal Information: This includes your name, email address, phone number, home address, and other information you provide when you request information, sign up for services, or contact us via email, phone, or through our Website.
Non-Personal Information: This includes data such as your IP address, browser type, device information, and how you interact with our Website (e.g., pages visited, time spent, links clicked). This data is collected automatically through cookies or similar tracking technologies to help improve our Website’s functionality and user experience.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To provide and improve our Home Warranty services.
- To respond to your inquiries and customer support requests.
- To process payments and fulfill service requests.
- To send you marketing communications and promotional offers, with your consent.
- To personalize your experience on our Website.
- To analyze trends, site usage, and other statistical purposes to enhance our Website and services.
3. How We Protect Your Information
We take the protection of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal data when you submit or access your personal information. These measures include encryption, secure servers, and access controls. However, please note that no method of data transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website and providing services to you, such as payment processors, customer support, and marketing partners.
- Legal Compliance: We may disclose your information when required to do so by law or in response to valid legal processes, such as a court order, subpoena, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our Website if this occurs.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our Website. Cookies are small files that are stored on your device to remember your preferences and activity on our Website. You can choose to disable cookies through your browser settings; however, this may limit some features or functionality of the Website.
6. Your Choices
You have the following rights regarding your personal information:
- Access and Update: You can access and update your personal information by contacting us at info@homecarecoverages.com.
- Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions in the email or by contacting us directly.
- Do Not Track: Our Website does not respond to “Do Not Track” signals sent by your browser.
7. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately, and we will take steps to remove such data.
8. Third-Party Links
Our Website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to periodically review this page for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us:
- Email: info@homecarecoverages.com
- Phone: +1 978-678-2891
- Address: 20 Irving St, Worcester, MA 01609, USA
By using our Website and services, you consent to the terms of this Privacy Policy.